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Istorlet Nautical Center

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Frequently Asked Questions

To help you plan your stay or activities with ease, we’ve gathered the most frequently asked questions right here. Whether you come to recharge your batteries, paddle, learn, or simply enjoy the bayfront, you'll find everything you need to plan your visit.

FAQ FR List

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Can we organize a private or custom group lesson?

Yes, we customize lessons for groups or private events. Ask our team for applicable fees.

What is your cancellation or rescheduling policy?

If the nautical center cancels due to bad weather or other reasons, we offer rescheduling or refunds.

Where are the lessons held?

Lessons take place in the bay in front of the nautical center.

What is the student-to-instructor ratio?

We maintain an optimal ratio to ensure safety and high-quality instruction.

What equipment is provided?

All necessary nautical equipment, plus a wetsuit.

What levels are available?

We offer beginner, intermediate, and advanced lessons.

What should I do if the weather changes during my rental?

If conditions become unsafe, you must return the equipment to the site or contact the team for assistance.

Can I go elsewhere with the rented equipment?

No — the equipment must be used within the bay in front of the nautical center.

What if the equipment is damaged or lost?

You are responsible for excessive damage or loss; repair or replacement costs will be charged.

Is there a security deposit?

Yes, a deposit is required for Wing Surf or Wing Foil rentals; it is refunded after equipment inspection.

What equipment is included with the rental?

Basic equipment (life jacket, paddle, etc.) is included. If you want a wetsuit, it can be rented for $10.

Should I book in advance?

During busy periods in July and August, it is recommended to reserve your equipment ahead of time.

Can we book a private tour?

Yes — we offer private or custom tours based on your preferences.

What is the guide-to-participant ratio?

Group sizes are limited to ensure everyone’s safety and comfort.

What happens in case of bad weather?

If conditions are unsafe, we may postpone the activity or offer an alternative.

Can I get seasick in a kayak?

Yes. It’s quite common for people prone to motion sickness to feel nauseous or vomit. We strongly recommend taking appropriate medication beforehand, ideally one that doesn’t cause drowsiness.

Are there any minimum requirements?

Being able to swim independently is preferable, as well as having a moderate physical condition.

What should I bring?

Appropriate clothing (extra layer, synthetic fabrics), water shoes (or sandals), hat/cap, sunglasses, sunscreen, water bottle, snack, plastic bag.

What equipment is provided?

We provide the kayak, paddle, life jacket, and spray skirt.

What is the typical duration?

The sea portion lasts 2 hours, but the total activity is nearly 3 hours including equipment distribution, instructions and preparation, and equipment return. Please do not plan anything else within the 3 hours following your scheduled departure time (9 a.m. or 1 p.m.).

Is it suitable for beginners?

You can absolutely join the activity even if you’re a beginner. However, you will need to be in a double kayak and have good physical condition. Sea kayaking is more “sporty” than kayaking on a lake, for example. We do not go out in extreme conditions, but the sea always has some level of swell, even on beautiful days.

Does the camp include outings or external activities?

Yes, daily nautical activities are planned (depending on weather), bike rides (depending on the child’s age), nature workshops, and other activities depending on the daily program.

What happens in bad weather?

We have alternative activities for rainy or unstable days, but some programs may be adjusted or postponed depending on conditions.

What is your cancellation policy for the camp?

Refund or date-change conditions are provided at registration — please refer to the registration form or contact us.

What should the child bring?

Lunch, snacks, appropriate clothing (raincoat, swimsuit, etc.), sun protection, closed-toe shoes, water bottle.

What is the cost of the camp?

For summer 2026, the fee is $80 per day.

What are the typical camp hours?

Camp runs from 9 a.m. to 4 p.m., Tuesday to Friday, during the summer season. Please arrive BEFORE 9 a.m. so that all children are present on time and activities can begin as scheduled.

What age group is the day camp for?

The day camp is for children ages 7 to 14.

Will someone be at the reception when I arrive?

During peak season, the office is open every day from 8 a.m. to 5 p.m. If you plan to arrive outside these hours, it’s important to contact us so we can ensure someone is present to give you your key, explain how everything works, and show you the various pavilions you’ll be using during your stay. If you are arriving by ferry on the same day as your reservation, please notify us so we can ensure someone is on site to welcome you.

Is there Internet / Wi-Fi available on site?

Yes, free Wi-Fi is available in the main welcome pavilion.

Are pets allowed?

No, pets are not allowed anywhere on Istorlet’s site.

What is your cancellation policy?

Reservation conditions:


30% of the total amount of the reservation is required to confirm the reservation.

This amount is NON-refundable.

The balance is to be paid on site upon arrival.


Cancellation conditions:

Deposit is NON-refundable upon confirmation of the reservation.


The fees charged will be progressive depending on the cancellation period:

- 90 days before arrival, 50% of the total amount of the stay will be charged.

- 30 days before arrival, 100% of the total amount of the stay will be charged.


In case of no-show, 100% of the total amount of the reservation will be charged.

What are the check-in and check-out times?

Check-in is at 3 p.m., and check-out is at 10 a.m.

Are bedding and towels provided?

Bedding is provided for all cabins and rooms, but you must bring your own towels.

What are the opening dates for accommodations?

Accommodations are available each year from early June to early October.

How far are the rustic cabins from the sanitary block and the cooking pavilion?

Depending on where your cabin is located, you’ll have a maximum walk of about 45 seconds between both areas.

If you didn’t find the answer you were looking for, our team will be happy to assist you.

Feel free to contact us - we’re here to make your experience at Istorlet both

smooth and unforgettable.

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